Privacy Policy

Last updated: October 2024

1. Introduction

This Privacy Policy outlines how Smaart AI ("we," "our," or "us") collects, uses, and protects your information when you use our AI-powered services and website at smaartai.com.

2. Information We Collect

2.1 Personal Information

We collect the following information that you voluntarily provide:

  • Email address for account creation and communication
  • Profile information (username, display name)
  • Payment information when purchasing subscriptions
  • User-generated content and preferences
  • Support communications and feedback

2.2 Automatically Collected Information

Our system automatically collects:

  • IP address and location data
  • Browser and device information
  • Session duration and interaction data
  • Generated content metadata
  • Technical logs for service optimization
  • Usage patterns of our AI features

3. How We Use Your Information

Your information is used to:

  • Provide and improve our AI services
  • Process payments and manage subscriptions
  • Provide technical support and updates
  • Enhance AI model performance
  • Analyze service usage and patterns
  • Maintain service security
  • Send service-related communications
  • Comply with legal requirements

4. Information Sharing and Disclosure

We share information with:

  • Cloud service providers for processing and storage
  • Payment processors for handling transactions
  • Analytics providers to improve our service
  • Legal authorities when legally required
  • Potential buyers in case of business sale (with notice)

We never sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission
  • Secure cloud storage
  • Regular security audits
  • Access controls and authentication
  • Monitoring for unauthorized access

6. Your Rights

You can:

  • Access your account data
  • Access your generated content
  • Request data deletion
  • Modify account information
  • Opt-out of non-essential communications
  • Request data export
  • Delete your account

7. Cookies and Tracking

We use essential cookies for:

  • Authentication
  • Session management
  • Service functionality
  • Performance monitoring

Optional cookies are used for:

  • Analytics
  • Service improvement
  • User experience enhancement

8. Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect or maintain information from children.

9. International Data Transfers

We process data globally using cloud services. We ensure:

  • Compliance with data protection laws
  • Appropriate security measures
  • Standard contractual clauses
  • Privacy Shield compliance where applicable

10. Changes to This Policy

We will notify users of material changes through:

  • Email notifications
  • Website announcements
  • In-app notifications

11. Generated Content and Rights

Regarding AI-generated content:

  • You own the content you generate
  • We maintain a license to:
    • Store content for service delivery
    • Use anonymized content for service improvement
    • Display generated content as examples (unless opted out)
  • You can delete your generated content at any time
  • We retain the right to remove content that violates our terms

12. Contact Us

For privacy-related inquiries, please contact us at support@smaartai.com.